This guide explains how to connect to your service via SSH.

You will need your SSH login details, which are available in the Client Area under your service details.


Windows

PuTTY

Download and install PuTTY from here.

Start PuTTY and go to Connection → Data.

  1. Fill in your SSH username in the Auto-login username field.

Now go back to Session.

  1. Enter your server hostname in the Host Name field.
  2. Name the session as you wish.
  3. Click Save.

If this is your first login, you will need to accept the SSH key fingerprint. This is normal. Click Accept.

You will now be asked for your SSH password. Type it and press Enter. Please note that your password will not be visible while typing. This is normal.

To connect again after logging out, start PuTTY, select the saved session and click Open.


OpenSSH

Press the Windows key and open Settings.

Go to Apps → Optional features.

Click View features.

Search for OpenSSH, tick OpenSSH Client and click Next.

Install it.

After installation, log out of your Windows user and log in again. Then open Windows PowerShell or Command Prompt and use the following command:

ssh user@server.host

Where user is your SSH username and server.host is your server hostname.

For example:

ssh kbuser@ds14054.seedhost.eu

If this is your first login, you will need to accept the SSH key fingerprint. This is normal. Type yes and press Enter.

You will now be asked for your SSH password. Type it and press Enter. Please note that your password will not be visible while typing. This is normal.

If everything is correct, you should be logged in to your service via SSH.


Linux / macOS

Open the terminal and use the following command:

ssh user@server.host

Where user is your SSH username and server.host is your server hostname.

For example:

ssh kbuser@ds14054.seedhost.eu

If this is your first login, you will need to accept the SSH key fingerprint. This is normal. Type yes and press Enter.

You will now be asked for your SSH password. Type it and press Enter. Please note that your password will not be visible while typing. This is normal.

If everything is correct, you should be logged in to your service via SSH.


Notes

  • Your server hostname, SSH username and SSH password are available in the Client Area under your service details.
  • The password is not displayed while typing. This is normal SSH behaviour.
  • If this is your first connection, accepting the SSH key fingerprint is required.
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